Terms and Conditions


All our cakes are handmade and decorated by an experienced staff, due to that the colours and designs may slightly differ from the picture on our website.

Allergy Advice

May Contains traces of nuts and also checks the ingredients list.

Shelf Life

See each product descriptions.

Cancellation & Refund Policy

No refunds will be processed for any cancellations that are made in less than 48 hours before the delivery date. Please speak to us on 01306889967, if you need any assistance.

If there are any damages or misspelled on your cakes, it needs to be kept informed via WhatsApp (07961405282), call or email with pictures of all sides of the cake within 5 hours of the delivery made by the driver. Our customer service agent will be available between 9am – 5pm to resolve any issues. All cakes will be tested by our quality analyst before dispatching on the day. If you have any concern regarding the quality of the cake it needs to be returned with minimum of 90% size of the cake with original box if not, refund will not be made. 


We do our local deliveries and use Royal Mail for further field and International.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom/United States and other copyright laws, and is the property of Mullins Coffee Shop. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Mullins Coffee Shop or purchasing Mullins Coffee Shop products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Mullins Coffee shop or to purchase Mullins Coffee Shop products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by Mullins Coffee Shop. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Questions, comments and requests regarding these terms and conditions are welcomed and should be addressed to mullins@mullinscoffeeshop.co.uk